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Running a plumbing business means juggling a lot at once — quoting jobs, dispatching techs, chasing invoice payments, and keeping customers updated while someone’s basement is actively flooding. The right software won’t fix the pipes, but it can stop the administrative chaos that follows. This guide looks at four of the most talked-about field service platforms — Jobber, Housecall Pro, ServiceTitan, and FieldPulse — through the lens of what plumbers specifically need: scheduling, job management, customer communication, and getting paid.
Quick Pricing Comparison
| Tool | Entry Price | Top Published Price | Pricing Model |
|---|---|---|---|
| Jobber | $29/month, billed annually (1 user, Core) | $529/month, billed annually (Plus, 15 users) | Transparent, tiered |
| Housecall Pro | $59/month, billed annually (Basic) | $299/month, billed annually (Max) | Transparent, tiered |
| ServiceTitan | Contact sales | Contact sales | Quote-only |
| FieldPulse | Contact sales | Contact sales | Quote-only |
The Tools
Jobber
Jobber positions itself as software built “for solo contractors to 15+ person teams and multi-location businesses,” which maps cleanly onto the typical plumbing shop — whether that’s a solo operator or a crew of licensed plumbers running multiple vans.
What it does for plumbers: Jobber’s captured features cover the core plumbing workflow — professional quotes, job scheduling, work orders, client management, client communication, real-time notifications, and invoicing (including batch invoicing and automated invoice follow-ups). On the customer-facing side, it includes online booking, a client portal, and automated notifications and confirmations. For growth, there are email campaigns, a website builder with SEO, reviews management that connects to Google Business Profile, referral tracking, and consumer financing.
Pricing: The entry-level Core plan starts at $29/month, billed annually (1 user) — or $49/month billed monthly. The Connect plan (1 user) runs $99/month billed annually or $139/month billed monthly, and scales to $299/month billed annually for 15 users. Grow (1 user) is $149/month billed annually or $199/month billed monthly. The top Plus plan starts at $399/month billed annually for 5 users and goes up to $529/month billed annually for 15 users. Promotional pricing is available across all tiers.
Friction to note: No recurring complaint themes stood out in the reviews we scanned — worth noting neutrally, not as a verdict.
Housecall Pro
Housecall Pro describes itself as an “all-in-one software solution for home service businesses” and explicitly lists Plumbing as one of the trade types it serves, which is a useful grounding signal.
What it does for plumbers: Captured features include scheduling and dispatch, quotes and proposals, invoicing, payments, online booking, a mobile app, customer contact tools, review management, a pipeline dashboard for tracking leads, vehicle GPS for real-time fleet tracking, time tracking, reporting, expense cards, consumer financing, business financing, payroll, and accounting. It also lists an AI Team described as “custom AI support 24/7” and business coaching. The combination of fleet GPS and payroll is notable for plumbing outfits running multiple trucks and W-2 employees.
Pricing: The Basic plan is $59/month billed annually or $79/month billed monthly. Essentials is $149/month billed annually or $189/month billed monthly. The top Max plan is $299/month billed annually or $329/month billed monthly.
Friction to note: Some users report friction with invoicing and payments, the mobile app experience, customer support responsiveness, and price-to-value — worth asking pointed questions about during a trial.
ServiceTitan
ServiceTitan positions itself around “commercial and residential contractors” with categories covering CRM and sales management, service operations, field operations, construction management, accounting and financial insights, and customer experience. The feature-level detail wasn’t captured in our research, but the category structure signals a platform built for contractors who need depth across operations and financials.
Pricing: ServiceTitan publishes no public pricing — you’ll need to contact their sales team for a quote.
Friction to note: Some users report friction around price and value, customer support, invoicing and payments, scheduling and dispatch, and onboarding and setup — all areas worth probing specifically during a sales conversation.
FieldPulse
FieldPulse’s captured feature categories include scheduling and dispatch, scheduling and routing, estimates and invoices, work order management, customer management, a customer portal, a booking portal, project management, a pricebook, custom workflows, dashboards and reporting, and FieldPulse Financing. The platform’s positioning targets “trade businesses” broadly.
Pricing: FieldPulse also publishes no public price — pricing is sales-quoted and requires contacting their team. We don’t have third-party review data for FieldPulse, so a demo with pointed questions about cost and contract terms is the right move before committing.
Best For: Sub-Needs Breakdown
Best for solo plumbers and small shops on a budget — Jobber Core or Housecall Pro Basic
If you’re running a one- or two-person operation and want to stop managing jobs on a spreadsheet, both Jobber and Housecall Pro offer transparent entry pricing you can evaluate without a sales call. Jobber’s Core plan at $29/month billed annually is the lowest captured price in this group. Housecall Pro’s Basic starts at $59/month billed annually. Which features you get at each tier varies — check both trial experiences against your specific quoting and scheduling needs before deciding.
Best for plumbing crews running multiple vans — Housecall Pro or Jobber Connect/Grow
For a team that needs fleet visibility, Housecall Pro’s captured features include vehicle GPS for real-time fleet tracking alongside scheduling and dispatch — a combination useful when you have techs spread across a service area. Jobber’s Connect and Grow plans cover multi-user scheduling and team management with published pricing for up to 15 users ($299/month billed annually for Connect at 15 users; $399/month billed annually for Grow at 15 users).
Best for plumbers who need payroll and accounting in the same platform — Housecall Pro
Among the tools with captured feature detail, Housecall Pro is the only one that explicitly lists payroll and accounting as features alongside expense cards and business financing. If keeping labor costs and job revenue in one system matters, that’s a concrete differentiator worth exploring on a Max plan ($299/month billed annually).
Best for larger or commercial plumbing operations — ServiceTitan (with realistic expectations)
ServiceTitan’s positioning explicitly covers commercial and residential contractors, and its feature categories suggest depth across CRM, field operations, construction management, and financial reporting. That said, pricing requires a sales conversation, user reviews flag friction with onboarding and value, and the feature detail we captured is category-level only. Go in with specific questions about what’s included at what price, and pressure-test the onboarding timeline.
Bottom Line
For most plumbing businesses, Jobber and Housecall Pro are the natural starting points — both publish transparent pricing you can evaluate without a sales call, both cover the core job management and invoicing workflow, and both offer free trials. The choice between them comes down to which specific features you need: Housecall Pro’s captured list includes vehicle GPS, payroll, and accounting; Jobber’s includes a website builder, SEO, and referral tracking.
ServiceTitan is worth a conversation if you’re running a larger operation that needs commercial-grade depth — just go in prepared for a more complex sales and onboarding process. FieldPulse has a feature set that looks competitive on paper (pricebook, project management, custom workflows), but without public pricing or third-party review data available, a demo is the only way to assess real fit and cost.