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The clearest dividing line between these two tools isn’t features — it’s transparency. Jobber publishes every price on its website, positions itself for solo contractors through 15+ person teams, and lets you start without a sales call. ServiceTitan publishes no pricing at all; you’ll need to contact their sales team to get a number. That single difference shapes almost every other trade-off in this comparison.
What Each Tool Does
Jobber is field service management software built — by its own description — for “solo contractors to 15+ person teams and multi-location businesses.” Its captured feature set spans the full job lifecycle: getting work (email campaigns, referral tracking, reviews dashboard, a website builder with SEO, online booking), winning it (professional quotes, consumer financing, automated quote follow-ups, easy approvals and deposits), doing it (job scheduling, work orders, job details and checklists, team management), and getting paid (invoicing, batch invoicing, automated invoice follow-ups, invoice reminders). Client-side, it offers a client portal, client communication tools, real-time notifications, and a client manager. No recurring complaints stood out in the reviews we scanned — worth noting neutrally, not as a verdict.
ServiceTitan positions itself around “productive workflows, better profit margins, and faster speed to cash,” and explicitly calls out solutions built for both commercial and residential contractors, with a specific call-out as “the software of choice for commercial contractors.” Its captured feature categories include CRM & Sales Management, Construction Management, Service Operations, Field Operations, Accounting & Financial Insights, Front Office, Customer Experience, and Management and Insights — covering both service/replacement and construction workflows. However, because ServiceTitan’s captured feature items list is empty, we can describe the categories present but can’t point to specific named capabilities within them. Some users report friction with pricing and value, customer support, invoicing and payments, scheduling and dispatch, and onboarding and setup.
Pricing
This is where the comparison is sharpest. Jobber’s pricing is fully public and tiered by plan and team size. ServiceTitan requires a sales conversation — no price strings appear on their pricing page.
Jobber Plans at a Glance (non-promotional prices)
| Plan | 1 User | 5 Users | 10 Users | 15 Users |
|---|---|---|---|---|
| Core | $29/mo (billed annually) / $49/mo (billed monthly) | — | — | — |
| Connect | $99/mo (billed annually) / $139/mo (billed monthly) | $149/mo (billed annually) / $199/mo (billed monthly) | $229/mo (billed annually) / $299/mo (billed monthly) | $299/mo (billed annually) / $399/mo (billed monthly) |
| Grow | $149/mo (billed annually) / $199/mo (billed monthly) | $229/mo (billed annually) / $299/mo (billed monthly) | $299/mo (billed annually) / $399/mo (billed monthly) | $399/mo (billed annually) / $499/mo (billed monthly) |
| Plus | — | $399/mo (billed annually) / $499/mo (billed monthly) | $449/mo (billed annually) / $599/mo (billed monthly) | $529/mo (billed annually) / $699/mo (billed monthly) |
Promotional pricing is also available (lower than the figures above). Billed monthly on an annual commitment prices also exist as an intermediate option.
ServiceTitan Pricing
| Plan | Price |
|---|---|
| All plans | Requires contacting their sales team — no public pricing |
Jobber’s headline range runs from $29/month to $529/month, billed annually. ServiceTitan’s pricing is entirely opaque from the outside.
Features: Where They Overlap and Where They Don’t
Both tools address the core service business workflow — CRM, scheduling, dispatch, invoicing, and field operations appear in both tools’ captured feature sets. But the comparison runs into a hard limit: ServiceTitan’s captured feature categories exist, while specific named feature items within those categories weren’t captured. That means we can confirm ServiceTitan covers areas like Construction Management, Accounting & Financial Insights, and Front Office, but we can’t point to named features the way we can with Jobber.
What Jobber’s data does give us concretely:
- Marketing and lead generation: Email campaigns with campaign templates, automated campaigns, campaign reporting, a campaign generator, referral tracking and reporting, a reviews dashboard connected to Google Business Profile, and a website builder with SEO.
- Quoting and approvals: Professional quotes, advanced customization, consumer financing, add-ons and mark-ups, automated quote follow-ups, easy approvals and deposits.
- Scheduling and field work: Job scheduling, bookable services and team members, scheduling preferences, scheduling efficiency tools, on-site assessments, work orders, job details and checklists.
- Client management: Client manager, client portal, client communication, real-time notifications, automated notifications and confirmations.
- Invoicing: Invoice quick-create, invoice reminders, batch invoicing, automated invoice follow-ups.
ServiceTitan’s positioning explicitly calls out commercial contractors alongside residential ones, and lists Construction Management as a distinct feature category — something not present in Jobber’s captured feature set. Whether that matters to you depends on your work mix.
Friction to Note
- ServiceTitan: Some users report friction with pricing and value, customer support, invoicing and payments, scheduling and dispatch, and onboarding and setup.
- Jobber: No recurring complaint patterns stood out in the reviews we scanned.
Choose Jobber If…
- You want to see pricing today, sign up without a sales call, and know exactly what you’ll pay before committing.
- You’re running a solo operation, a small crew, or a growing team up to 15+ people and want a plan sized to your headcount.
- The specific named features in Jobber’s captured set — consumer financing on quotes, referral campaigns, a website builder with SEO, batch invoicing, a client portal — match what you’re looking for.
- Starting at $29/month (billed annually) for a single user matters to your budget.
Choose ServiceTitan If…
- You’re a commercial contractor, or you handle both commercial and residential work, and the explicit positioning toward commercial contractors is a draw.
- Construction management as a distinct workflow category is relevant to your business — it appears in ServiceTitan’s feature categories and not in Jobber’s captured set.
- You’re comfortable with a sales-led buying process and want to negotiate a package rather than self-serve into a published plan.
- The broader feature category coverage (Accounting & Financial Insights, Front Office, Management and Insights) aligns with what your operation needs — though you’ll need a demo to see the specifics.
Bottom line: If price transparency and a self-serve start matter to you, Jobber gives you both. If you need commercial contractor capabilities or construction management workflows, ServiceTitan’s positioning speaks to that directly — just go in knowing that the price conversation happens on their timeline, not yours, and that some users have reported friction with onboarding, support, and cost.