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ServiceTitan is a field service management platform built for commercial and residential contractors, with feature categories spanning CRM & Sales Management, Construction Management, Service Operations, Field Operations, Accounting & Financial Insights, Front Office, and Customer Experience. It positions itself around “more productive workflows, better profit margins, and faster speed to cash.” Pricing requires contacting their sales team — no figures are published — and some users report friction around price/value, reliability, customer support, scheduling & dispatch, and invoicing & payments.
If you’re shopping for alternatives — whether because of cost transparency concerns or a desire to compare options before a sales call — here’s a grounded look at three alternatives worth evaluating.
Quick Pricing Comparison
| Tool | Entry Price | Top Captured Price | Pricing Transparency |
|---|---|---|---|
| ServiceTitan | Not published | Not published | Quote only — contact sales |
| Jobber | $29/month, billed annually (1 user) | $529/month, billed annually (15 users) | Fully public |
| Housecall Pro | $59/month, billed annually | $299/month, billed annually | Fully public |
| FieldPulse | Not published | Not published | Quote only — contact sales |
The Alternatives
1. Jobber
What it does: Jobber is built for service businesses running from solo contractors up to 15+ person teams and multi-location operations (per its own headline). Its feature set covers the full job lifecycle: getting noticed (reviews, website builder, SEO, email campaigns, referral tracking), winning jobs (professional quotes, consumer financing, add-ons & mark-ups, automated quote follow-ups, easy approvals & deposits), running operations (job scheduling, work orders, job details & checklists, online booking, client manager, client portal, client communication, real-time notifications, team management), and billing (invoicing, batch invoicing, invoice reminders, automated invoice follow-ups).
Pricing: Four plans with fully published pricing, scaling by user count:
- Core — $29/month, billed annually (1 user); $49/month, billed monthly
- Connect — $99/month, billed annually (1 user) up to $299/month, billed annually (15 users); $139–$399/month, billed monthly
- Grow — $149/month, billed annually (1 user) up to $399/month, billed annually (15 users); $199–$499/month, billed monthly
- Plus — $399/month, billed annually (5 users) up to $529/month, billed annually (15 users); $499–$699/month, billed monthly
Promotional pricing is also available across plans and tiers.
Friction to note: Some users report friction with invoicing & payments, features & functionality, ease of use, customer support, and scheduling & dispatch.
2. Housecall Pro
What it does: Housecall Pro positions itself as an “all-in-one software solution for home service businesses.” Its captured features include: review management, expert-built websites, call answering, online booking, a pipeline dashboard, scheduling and dispatch, vehicle GPS for real-time fleet tracking, customer contact tools, quotes & proposals, a mobile app, payments, invoices, expense cards, consumer financing, business financing, an AI Team for 24/7 support, time tracking, reporting, payroll, and accounting. It also lists support for commercial services alongside a range of residential trade categories.
Pricing: Three plans, all publicly listed:
- Basic — $59/month, billed annually; $79/month, billed monthly
- Essentials — $149/month, billed annually; $189/month, billed monthly
- Max — $299/month, billed annually; $329/month, billed monthly
Friction to note: Some users report friction around invoicing & payments, price/value, features & functionality, customer support, and the mobile app.
3. FieldPulse
What it does: FieldPulse describes itself as a platform built to “reduce the pain points in running a trade business.” Its feature categories include dashboards & reporting, scheduling & dispatch, custom workflows, customer management, customer portal, scheduling & routing, estimates & invoices, work order management, pricebook, project management, a booking portal, and FieldPulse Financing. We don’t have third-party review data for FieldPulse — only one review was sampled in our research, which is too few to draw any meaningful signal from.
Pricing: FieldPulse publishes no public pricing. Their site indicates a sales-quoted, seat-based model — contact their team for figures.
“Consider This Alternative If…” Guide
Consider Jobber if you want full pricing transparency before any sales conversation, run a solo operation or a team of up to 15+, and want built-in marketing tools like email campaigns, referral tracking, and a website builder alongside core scheduling and invoicing.
Consider Housecall Pro if you want a publicly priced option that also covers payroll, accounting, vehicle GPS, call answering, and business financing under one roof — particularly if serving both residential and commercial customers matters to you.
Consider FieldPulse if you want a platform with custom workflows, a pricebook, and project management in its feature set and are comfortable getting into a sales conversation to determine fit and cost. Given the lack of independent review data, a thorough demo with pointed questions is worth the extra effort.
Stay with ServiceTitan (or evaluate it seriously) if your operation specifically needs a platform built and positioned for commercial contractors — ServiceTitan explicitly names that as its audience — and you’re prepared to go through a sales process to understand the cost.